Terms & Conditions

Please Read The Terms & Conditions Carefully Before You Are Placing The Order. By Using Vivah Collection And/Or Placing An Order You Agree To Be Bound With The Same As Below.

These terms and conditions set out the basis on which you can use our online website (Vivahcollection.com), S.  By ordering/purchasing goods from www.vivahcolleciton.com, it is implied that you have understood and accepted the mentioned terms.

Order Process

Once you have found a product you want to buy, select your size and click on the 'ADD TO CART’ option *Please note that the measurements would carry 2 size alterations options:-
a) Standard Measurement & b) Custom Measurements

A) Standard Measurement :-

# As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration
# Product delivery time frame is minimized in Standard measurement option & we can try to get the product dispatched as per the estimated dispatched date on our website.

B) Custom Measurement Option :-

# Under Custom measurement option, product dispatched date will be extended to 20-45 days.
# Estimated Dispatch date will be calculated on receiving measurement details from you.
# Custom Measurement will help give a perfect fit of the product..
1. Regular Fit - Garments will be tailored exactly as per provided measurements.
2. Comfort Fit - Garments will be tailored with +2 inch or +5 cm loosening (whichever unit is selected).

Review the items in your shopping cart by clicking the 'SHOPPING CART' icon at the top right of the page. You can use the 'DELETE' link next to Subtotal column to delete items from your shopping cart as well.

Click on ‘PROCEED TO CHECKOUT’ to complete your order.

Ensure that you enter a correct email address after which, we would send you an order acknowledgement email and order update email(s). The contract will be formed at the place of dispatch of the products.

Payment

We accept all major credit cards / debit cards and through Paypal. For security purposes your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel and refund any order that does not match this criteria.

Shipping & Delivery

We ship to any address as well as provide International Shipping almost all over the world. Please see our Shipping Policy  for the country list and prices.

Cancellation

You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances Any accepted cancellation beyond 24 hours will be exclusively at the discretion of Vivahcollection.com & refund would only in the form of credit voucher code You can email us at info@vivahcollection.com for any cancellation request. Cancellation requests are not accepted through phone or online chat services. Products ordered during our Annual sale cannot be cancelled once an order is placed.

Fabric, Embroidery, Fit & Finish Quality

We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.
Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.

Order Delay / Cancellations Due To Delay

Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.
Incase our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.
At any point in time, during the garment construction process it cannot be canceled.

Refunds

We Customize all our garments as per your (Customer ) Requirement any products cannot be Exchanged or Returned

 

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